Within Microsoft 365, this means multiple individuals communicating across different channels (or as Microsoft sometimes calls them “loops”) to target their messaging or requests to the right people, in the right place, at the right time. This competency is different from the Communication competency, as it focuses on the interactions between people who are peers or at similar level in the organization, but who might not normally work together in the same department, business unit, or discipline. People need to be able to interact with each other effectively, understand skillsets, access expertise, and share interests with the right audiences. Definition of this competencyįor organizations to be effective they need to ensure that their staff can work together effectively both as teams and individual contributors. It encompasses communities of interest, organizational culture, and working within common values. It also focuses on individual (and team) skills, profiles, and insights into colleagues to enable effective teamwork and collective activities. The People and Communities competency is focused on ensuring people have the information they need, can discover valuable conversations, ask questions, knowledge share, and loop in experts. For official Microsoft content, see Microsoft 365 documentation. This is an open-source article with the community providing support for it.
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